CUSTOMER SERVICE AND INTEGRATED ACCESSIBILITY POLICY

J.D. Barnes Limited Group of Companies is committed to providing excellent services while ensuring that accessible customer service is available to all of our clients. We are committed to ensuring that people with disabilities are provided with equal opportunity so that they will receive the same or comparable service as other clients while respecting their independence and dignity. J.D. Barnes Limited Group of Companies seeks to identify, remove and prevent barriers to accessibility in accordance with the procedures and expectations of this policy.

J.D. Barnes Limited welcomes any feedback you may have about our customer service or accessibility. To submit comments or questions please send via email to feedback@jdbarnes.com , or mail to: 140 Renfrew Drive, Suite 100, Markham, ON, L3R 6B3 or in person at the same address. Responses, where warranted, will be provided within five business days.

In the event of a disruption in service availability for customers with disabilities a notice will be posted on this page as well as in the appropriate office.